Dongfeng Company Jordan Consumer Privacy Statement.
Your privacy is important to Dongfeng Company as is your trust in Dongfeng products and services. We want you to know that the information you share with us will be treated with care. This Privacy Statement addresses how the information you share with us will be handled.
SCOPE
This Privacy Statement applies to information (personal or otherwise) we obtain from and about individuals interacting with Dongfeng and its websites, products and services. It does not apply to personal information we obtain in our capacity as an employer. Additionally, mobile applications have separate privacy statements, as described in the Mobile Applications section below.
INFORMATION COLLECTED
As you interact with Dongfeng, there may be instances where you provide us with your information. Additionally, we may collect certain information about you or your vehicle as further described below. You may provide us with information about you or your vehicle through a number of sources: Dongfeng websites, dealership visits, product and related events, test drive or other incentive applications, surveys, social media platforms and through our customer call centers. We receive information about you through vehicle sales records provided by your dealer. We also may obtain information about you and your vehicle from Dongfeng affiliates, Dongfeng licensees for consumer merchandise, Dongfeng credit card bank partners and other sources such as companies that provide lists of potential vehicle purchasers and current owners, if such companies are permitted to share your information with us pursuant to their Privacy Respective Statements. The types of information that Dongfeng collects about you may include, but are not limited to:
- Contact information (such as name, address, city, state and postal code, email address and telephone number)
- Vehicle information (such as vehicle identification number (VIN), make, model, model year, selling dealer, servicing dealer, date of purchase or lease and service history)
- Vehicle performance data (such as engine and transmission performance, vehicle camera images and airbag deployment conditions or crash or near crash information about how a vehicle’s system performed)
- Demographic information (such as age range, marital status and household composition)
- Non-credit-related marketing profile information (such as when you plan to purchase or lease; the vehicle in which you're interested)
- Relationships you have with Dongfeng in addition to the purchase and servicing of your vehicle incentive eligibility verification information
- Investor information (name, address, phone number and email address)
- Photographs such as those that you may submit for contests or relating to an after-sales inquiry
USE
The information Dongfeng collects about you and your vehicle will be used:
- To provide products and services
- To maintain customer relationships
- To operate Dongfeng websites
- To provide customer and vehicle support and service (such as recall information or warranty service)
- To provide information and product updates
- To evaluate vehicle performance and safety as described in the vehicle owner manual
- For safety and product research purposes
- To verify eligibility for vehicle, purchase or incentive programs
- For marketing purposes
- To customize and improve communication content
- To comply with legal requirements
MOBILE APPLICATIONS
Dongfeng has developed certain mobile applications that you may download to your mobile device or vehicle. When you download a Dongfeng Application, there may be an opportunity for you to provide us with or for us to obtain information about you or your vehicle. Each Dongfeng Application will display a separate Privacy Statement that will inform you about how any information shared via the application will be handled and how to decline such use or uninstall the application.
Through the Infotainment system, Dongfeng may also offer applications developed by third parties (“3rd Party Application”). When you download a 3rd Party Application to your mobile device or vehicle, the 3rd Party Application may collect information about you in connection with your download or use of that application. Dongfeng is not responsible for the collection or use of information by 3rd Party Applications. We recommend that you carefully review the Privacy Statement of each 3rd Party Application prior to downloading or using them
Sharing
Dongfeng may share or receive the information it collects about you or your vehicle in the following instances:
- As required by law, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
- With our service providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them
- With our business partners for Dongfeng marketing activities, business partner marketing activities or both
- In connection with the sale, transfer or financing of a significant part of a Dongfeng business or its assets, including any such activities associated with a bankruptcy proceeding
- Within Dongfeng, with our Dongfeng controlled subsidiaries and affiliates and with Dongfeng licensees; however, transaction information will not be shared.
SECURITY
Dongfeng uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.
COOKIES/TRACKING TECHNOLOGIES
Dongfeng website use “cookies” to remember user preferences and to maximize the performance of our website and services. Using cookies on our websites provides benefits to you, such as allowing you to maintain your account login information or contact information on Request a Quote forms between visits, or locating a nearby dealer. In addition, we use information gathered from cookies to autofill fields on forms such as the city, state or zip code associated with your IP address. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected. Similarly, we may also place web beacons in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.
To measure site activity and provide a better user experience, we may allow our service providers or business partners to compile information from the cookies, web beacons or other technologies on our websites which may include information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page and the day and time of your visit). We may also allow third party advertising and personalization partners to use this information to develop personalized content and appropriate advertising based on your visits over time on Dongfeng web sites and non-Dongfeng web sites. This information may also be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you. At this time, we do not honor “do no track” signals from a web site browser. However, you may refuse or delete cookies. Please refer to your browser help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.
If you do not wish to receive personalized advertising or content from us while visiting Dongfeng websites, you may click on the Ad Choices icon and/or link located at the bottom of the website page and follow the instructions on how to opt out. Opting out of relevant advertising will not opt you out of all advertising, but rather only those advertisements that are personalized to your interests by Dongfeng, its affiliates, agents or representatives. By not using the opt out option you will be giving your consent to Dongfeng, its affiliates, agents, or representatives to collect and share your information for marketing and/or sales leads purposes.
LINKED SITES
Dongfeng website may contain links to third-party sites not controlled by Dongfeng or covered by this Privacy Statement, such as those belonging to Dongfeng licensees, co-branded websites offered in conjunction with a business partner, or independent product review sites. We recommend that you check the Privacy Statement of other sites you visit before providing any personal information
CHANGES TO PRIVACY STATEMENT
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page.